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Customer service and sales, in one place

Your whole team handles customers through the same WhatsApp number, and every conversation can become a deal tracked all the way to closing.

The problem

If this happens at your company, TalosCrm fixes it

Scattered conversations

Each salesperson uses their own phone, and when they leave the company, the history goes with them.

Customers left waiting

Nobody knows who replied, who didn't get a reply, or for how long.

Deals that go cold

The quote was sent, but nobody remembered to follow up with the customer.

Managing in the dark

Without customer service and sales numbers, decisions come down to guesswork.

What it does

TalosCrm in practice

One number, the whole team

Multiple agents on the same WhatsApp, with queues by department and a history for each customer.

Service chatbot

Flows that greet the customer, screen the request and route it to the right person.

Sales pipeline

Deals organized in stages, with value, owner, tasks and follow-up reminders.

Products and services

A catalog that goes straight into the deal and calculates the quote value.

Campaigns

Messages to entire contact lists, scheduled for a set date and time.

Metrics dashboard

Wait time, conversations per day, conversion, sales and best-selling products.

What changes

What your business gains with TalosCrm

01

Organized customer service

Every conversation goes into a queue, has an owner and is saved in the customer's history.

02

No forgotten opportunities

Every deal has a stage, value, task and follow-up reminder.

03

Management by the numbers

Wait time, conversations, conversion and sales per person, in one dashboard.

How to get started

From first contact to the system in use

  1. Assessment

    We learn how your company works and show you the system with your process.

  2. Setup

    We adjust fields, stages and permissions and bring in the data you already have.

  3. Training

    Your team learns by using the system with your company's own data.

  4. Ongoing care, every month

    Support, fixes and ongoing improvements, from the same team that implemented it.

Who it's for

Businesses that sell and serve customers on WhatsApp and want to stop losing conversations and opportunities.

Adapted to your business

TalosCrm is a starting point. Fields, stages, reports, integrations and rules are adjusted to your process. If your operation needs something it doesn't do, we build it. And once it's ready, we take care of it every month.

How it works
Works with the other systems

On its own, it gets the job done. Together, nothing is typed twice

With TalosHub, Talos systems share a single login and exchange information with each other.

Pricing

What TalosCrm costs

The price is fixed and agreed in the proposal, based on your operation: how many people use it, how many companies, and what needs to be adjusted to your process.

Implementation

Once, at the start

  • Assessment of your process
  • Setup with your data
  • Import of what you already have
  • Team training
Fixed monthly fee

Ongoing care, every month

No variable bill at the end of the month

  • Hosting on a professional server
  • Daily backups
  • Support with contractual response times
  • Ongoing fixes and improvements

Together with other systems

Your way

  • Get TalosCrm on its own or in a bundle
  • A single login through TalosHub
  • Systems exchanging information
  • One team taking care of everything

Talk to one of our specialists

In a quick conversation, we understand your operation and show you what TalosCrm costs for your business. No commitment.

Frequently asked questions

TalosCrm FAQ

Does it work with the WhatsApp number the company already uses?

Yes. The company's number is connected to TalosCrm and the whole team handles conversations through it, each person with their own access.

Can I bring my contacts?

Yes. Contacts are imported from a spreadsheet, and new ones are added automatically with each conversation.

Can service be split by department?

Yes. Queues by department, with the service bot sorting conversations and routing them to the right person.

Can the manager see what the team is doing?

Yes. The dashboard shows conversations, wait times, ratings and each person's sales pipeline.

How soon can I start using it?

It depends on the size of your operation. Since TalosCrm is already built, implementation is about adjustments and data, not building from scratch.

Is the data mine?

Yes. Each company has its own environment, separate from other customers, with daily backups and handling in line with LGPD (Brazil's data protection law).

Contact

Tell us your problem. We'll design the solution.

The first conversation is about understanding how your business works and what's holding it back. No commitment and no off-the-shelf proposal.